Front Desk Representative

2 weeks ago


Frankenmuth, Michigan, United States Zehnder Full time
Job Title: Front Desk/Call Center Department: Zehnder's Splash Village Status: 20-40 hours per week

**Job Summary:**
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Zehnder's Splash Village.

**Key Responsibilities:**

* **Guest Services:**
\t• Check guests in and out efficiently
\t• Respond to guests' needs and ensure their satisfaction
\t• Handle reservation requests and assign guest rooms
\t• Prepare packages for daily reservations
\t• Make wake-up calls and handle guests' mail

* **Safety and Security:**
\t• Take steps to maintain the safety and security of Splash Village

* **Administrative Tasks:**
\t• Make, change, and monitor reservations
\t• Monitor room availability status

**Requirements:**

* Basic computer skills
\* Must be at least 18 years of age
\* Excellent Customer Service Skills

**What We Offer:**

* Competitive hourly rate
\* Opportunities for professional growth and development

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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