Fiduciary Services Governance Manager

2 weeks ago

Johnston RI USA, United States Citizens Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Fiduciary Business Support Manager I. This role will be responsible for providing critical support to our fiduciary services governance activities, ensuring the effective management and execution of key governance activities associated with various fiduciary committees.

Key Responsibilities
  • Secretariat Services: Serve as the secretariat to various fiduciary service governance committees, providing guidance and support to ensure best practices are met.
  • Governance Support: Coordinate with other Citizens Private Wealth colleagues and teams involved in fiduciary services to ensure best practices are met, accurately interpreting and applying regulatory, legal, and business line requirements.
  • Risk Mitigation: Proactively assess fiduciary service governance activities for improvement and risk mitigation, participating in regulatory exams and internal reviews and audits.
  • Business Growth: Partner with Citizens Private Wealth and CFG colleagues to achieve business growth and retention goals.
  • Training and Development: Participate in the training and development of colleagues involved in fiduciary service governance activities.
Requirements
  • Proven Experience: Proven ability to develop executive-ready communications and presentations, with advanced Microsoft Office skills, specifically Excel and PowerPoint.
  • Strong Communication Skills: Superior communication skills (verbal and written), with strong relationship management skills.
  • Organizational Skills: Well-organized and able to manage competing priorities and deadlines with minimal management oversight.
  • Collaboration: Ability to effectively collaborate with others in different locations, departments, and reporting lines.
Preferred Qualifications
  • Fiduciary Services Experience: Experience in fiduciary services (trust administration) corporate governance and operations desired.
  • Education and Certification: Bachelor's degree preferred, with 3+ years of experience in financial services preferred, and CTFA certification a plus.
What We Offer

At Citizens, we value diversity, equity, and inclusion, and treat everyone with respect and professionalism. We offer a supportive and collaborative work environment, with access to training and tools to accelerate your potential and maximize your career growth.

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