Dispatch Operations Coordinator

3 weeks ago


Kalamazoo, Michigan, United States McDonald's Towing Full time
Key Responsibilities
  • Provide top-notch customer service to every caller, addressing their queries and resolving issues promptly.
  • Prioritize and manage multiple phone calls in a high-pressure environment, delivering accurate information and services to our clients.
  • Process payments, provide pricing information, and collect necessary documents from customers.
  • Direct and assist our drivers to ensure efficient job completion and client satisfaction.
  • Maintain accurate inventory records and perform other duties as assigned.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, along with benefits and opportunities for professional growth. If you're a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply.



  • Kalamazoo, Michigan, United States McDonald's Towing Full time

    About the JobThis is an exciting opportunity to join a dynamic team at McDonald's Towing as a Dispatch Operations Coordinator. You will be responsible for:Monitoring and maintaining accurate records of customer requests and driver dispatches.Providing exceptional customer service through phone and email interactions.Ensuring efficient and effective...


  • Kalamazoo, Michigan, United States McDonald's Towing Full time

    Job DescriptionWe are seeking an experienced Customer Service Dispatcher to join our team at McDonald's Towing. As a key member of our dispatch team, you will be responsible for handling customer inquiries, resolving issues, and coordinating towing and recovery operations.The ideal candidate will have excellent communication skills, the ability to work under...


  • Kalamazoo, Michigan, United States McDonald's Towing Full time

    Job OverviewWe are seeking a highly skilled Towing Operations Coordinator to join our team at McDonald's Towing. As a key member of our dispatch team, you will be responsible for coordinating towing and recovery operations, ensuring timely and efficient service to our customers.The ideal candidate will have excellent communication skills, the ability to work...


  • Kalamazoo, Michigan, United States McDonald's Towing Full time

    Job OverviewWe are seeking a highly skilled Customer Service Dispatcher to join our team at McDonald's Towing. As a key member of our dispatch operations, you will be responsible for monitoring and maintaining records related to work requests, customer inquiries, and completed jobs.Your primary focus will be on providing exceptional customer service to our...


  • Kalamazoo, Michigan, United States McDonald's Towing Full time

    We are seeking a highly skilled Dispatch and Customer Support Specialist to join our team at McDonald's Towing. As a key member of our dispatch team, you will be responsible for coordinating towing services, communicating with customers, and assisting drivers in a timely manner. If you have excellent communication skills, a strong attention to detail,...


  • Kalamazoo, Michigan, United States McDonald's Towing Full time

    We are looking for a highly skilled Customer Service Operations Coordinator to join our team at McDonald's Towing. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, answering multiple phone calls, and responding to customer inquiries in a timely manner. If you have a strong background in...

  • Heavy Truck Operator

    3 weeks ago


    Kalamazoo, Michigan, United States McDonald's Towing Full time

    We are seeking a skilled Heavy Truck Operator to join our team at McDonald's Towing. As a Heavy Truck Operator, you will be responsible for safely operating heavy-duty tow trucks and equipment, providing exceptional customer service, and working closely with dispatchers to complete calls efficiently.Key Responsibilities:Operate heavy-duty tow trucks and...


  • Kalamazoo, Michigan, United States GFL Industries Full time

    Job Title: Office Operations CoordinatorCompany Overview:GFL Industries is a leader in the environmental services industry, and we are seeking a skilled Office Operations Coordinator to join our team.Estimated Salary: $48,000 - $65,000 per yearJob Description:We are looking for a highly motivated and detail-oriented individual to coordinate office operations...


  • Kalamazoo, Michigan, United States Mr Handyman Full time

    Job Title: Office Operations DirectorWe are seeking an experienced Office Operations Director to lead our day-to-day operations. As a key member of our management team, you will play a critical role in delivering exceptional customer service and driving business growth.Main Responsibilities:Overseeing day-to-day office operations, including phones,...


  • Kalamazoo, Michigan, United States Treadstone Funding Full time

    Mortgage Loan Operations Coordinator Job DescriptionWe are looking for a Mortgage Loan Operations Coordinator to join our team at Treadstone Funding in Kalamazoo, MI. The ideal candidate will have at least 1 year of experience in mortgage sales or operations.The Mortgage Loan Operations Coordinator is responsible for processing loans from contract to...

  • Truck Towing Operator

    3 weeks ago


    Kalamazoo, Michigan, United States McDonald's Towing Full time

    About the RoleMcdonald's Towing is a family-owned business looking for dedicated individuals to join our team as Heavy Truck Drivers. We provide superior professional towing, recovery, and specialized towing services for police municipalities, accounts, and everyday customers.Main Responsibilities:Deliver Excellent Customer Service: Provide top-notch service...


  • Kalamazoo, Michigan, United States JobsRUs Full time

    Job SummaryWe are seeking a skilled Production Coordinator to join our team at JobsRUs in Kalamazoo, MI.About the RoleThe Production Coordinator will be responsible for coordinating the timely movement and processing of parts on assigned programs or areas to meet customer delivery schedules.ResponsibilitiesUpdate the production and inventory control system...


  • Kalamazoo, Michigan, United States Creative Financial Staffing Full time

    Job Summary:We are seeking an experienced Office Manager to oversee our administrative operations in Kalamazoo, MI. As a key member of our team, you will be responsible for leading a team of administrative and support staff, fostering a collaborative and productive atmosphere.In this role, you will manage office operations, ensuring efficient day-to-day...


  • Kalamazoo, Michigan, United States Mr. Handyman Full time

    Are you a results-driven individual looking for a challenging role in the home improvement industry?We are seeking an Inside Sales and Concierge Representative to join our team at Mr. Handyman.This role involves managing a variety of customer interactions, including phone calls, emails, and walk-in business.Responsibilities include:Handling customer...


  • Kalamazoo, Michigan, United States MedSource LLC Full time

    Unleash Your Potential as an Operating Room CoordinatorWe invite skilled medical professionals to apply for a travel Surgical Technologist Assistant position at MedSource LLC in Kalamazoo, Michigan.About the JobThis exciting opportunity allows you to work in a dynamic operating room environment, collaborating with a talented team to provide high-quality...


  • Kalamazoo, Michigan, United States Talent Strategy Full time

    Job Description:Talent Strategy is seeking a highly motivated and detail-oriented Material Coordinator to join our team. The ideal candidate will have excellent organizational skills, be able to work independently, and possess strong communication skills.Responsibilities:Operate a variety of vehicles, including loading, unloading, receiving, stocking,...


  • Kalamazoo, Michigan, United States Aldevra Full time

    About AldevraAldevra is a leading provider of foodservice equipment and professional services, with a strong presence in the federal government market. We are committed to delivering high-quality products and timely service at the best value.Job SummaryWe are seeking an experienced Financial Operations Coordinator to join our team in Kalamazoo, MI. This role...


  • Kalamazoo, Michigan, United States Pratt Industries Full time

    About the RoleAs a Recycling Operations Specialist at Pratt Industries, you will play a critical role in maximizing landfill diversion by harvesting the urban forest. With operations spanning ten states from New York to California, this rapidly-expanding division requires skilled professionals to ensure efficient and safe recycling processes.Job SummaryWe...


  • Kalamazoo, Michigan, United States Watco Corp Full time

    Train Movement Control ExpertJob Description:The Watco Corp is seeking a Train Movement Control Expert to oversee the movement of trains in Kalamazoo, MI. This role involves controlling and coordinating train movements, supervising train crews, and communicating with dispatchers.About the Position:This is a manual labor position that requires the individual...


  • Kalamazoo, Michigan, United States McDonald's Towing Full time

    Job RequirementsThis role involves heavy lifting, crawling, pulling, bending, reaching, and constant hand use, requiring significant physical strength and stamina.Key Skills:Frequent communication with dispatchers and colleagues.Able to understand situations and knowledge of road and weather conditions.Schedule and Work Location:Full-time position with an...