Customer Service Operations Coordinator

3 weeks ago


Kalamazoo, Michigan, United States McDonald's Towing Full time

We are looking for a highly skilled Customer Service Operations Coordinator to join our team at McDonald's Towing. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, answering multiple phone calls, and responding to customer inquiries in a timely manner. If you have a strong background in customer service, excellent communication skills, and the ability to multitask, we want to hear from you.

We offer a competitive salary of $42,000 - $52,000 per year, depending on experience. Our full-time and part-time positions come with benefits, including flexible scheduling, opportunities for career growth, and a supportive work environment.

In this role, you will work closely with our dispatch team to ensure seamless communication with customers, drivers, and internal stakeholders. You will also assist with inventory management, data entry, and other tasks as assigned. To succeed in this position, you should possess a high school diploma or equivalent, 1 year of customer service experience, and strong computer literacy skills.

If you are a customer-focused individual who is passionate about delivering exceptional experiences, apply today to become a part of our growing team at McDonald's Towing



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