Front Desk Representative

3 days ago


Anaheim, California, United States Holiday Inn & Suites Anaheim Full time
Job Summary

We are seeking a friendly and courteous Guest Service Agent to join our team at the Holiday Inn & Suites Anaheim Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Responsibilities:

  • Greet and register guests in a warm and welcoming manner
  • Assign rooms and ensure guest satisfaction
  • Handle payments, verify credit, and make change as needed
  • Maintain accurate records and balance accounts
  • Provide information about hotel amenities and services
  • Respond to guest requests and resolve any issues that may arise
  • Work collaboratively with colleagues to achieve excellent customer satisfaction

About You:

  • You have previous customer service experience or equivalent training
  • You possess strong communication and interpersonal skills
  • You are able to work a varied schedule, including holidays and weekends

What We Offer:

  • A competitive salary of approximately $45,000 per year
  • A comprehensive benefits package, including health insurance and paid time off
  • The opportunity to work in a dynamic and fast-paced environment

Estimate Salary: $45,000 per year


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