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Security Operations Coordinator

2 months ago

Titusville, Florida, United States Parrish Medical Center Full time
Job OverviewDepartment: Safety and Security

Employment Type: Full Time, Varies

Weekly Hours: 40

Position Summary:
The Security Dispatcher is a vital role within the Safety and Security department, reporting directly to the Security Supervisor. This position is responsible for managing the security communication systems, including the access control and closed-circuit television systems. The dispatcher will monitor alarm systems and handle both emergency and non-emergency communications via telephone and radio. Utilizing various communication tools, the dispatcher will ensure that the appropriate personnel are notified and dispatched as needed. This role is essential in maintaining accurate records and reports, contributing to the overall safety culture of Parrish Medical Center.

Key Duties:
  • Respond to all emergency and non-emergency calls for security services via telephone and radio.
  • Dispatch appropriate personnel using a variety of communication methods.
  • Operate security communication systems, including access control and CCTV, while managing emergency codes.
  • Maintain automated logs and prepare necessary reports using computer-aided dispatch software.
  • Monitor and respond to all alarm systems effectively.
  • Control and oversee Closed Circuit Television operations.
  • Participate in required meetings and enhance professional development through training sessions.
  • Utilize the overhead paging system to announce emergency codes and document medical alerts as necessary.
  • Support the Emergency Operations Center and the Hospital Emergency Incident Command System.
  • Perform additional duties as assigned, ensuring knowledge of fire, disaster, and safety protocols relevant to the role.
Qualifications:

Education:
  • High School Diploma or GED is mandatory.
Experience:
  • No prior experience is necessary.
Certifications:
  • Welle Training (Behavioral Safety Management for Healthcare) is preferred.
Benefits:
Eligible employees can participate in various PMC-sponsored benefits, including:
  • Health, Dental, and Vision Insurance starting on Day 1
  • 403(b) Retirement Plan
  • Tuition Reimbursement and Educational Assistance
  • Employee Assistance Program, Flexible Spending, and other applicable benefits
  • Annual accrual of 152 Personal Leave Bank (PLB) hours