Princeton Hotel Reception

6 days ago


Princeton, New Jersey, United States VP Management Full time
Front Desk Associate Position

Our hotel in Princeton, West Virginia is seeking a Front Desk Associate to provide exceptional customer service and support to our guests. The ideal candidate will have a passion for the hospitality industry and possess excellent communication and organizational skills.

About the Role

The successful candidate will be responsible for:

  • Greeting guests warmly and checking them in/out.
  • Handling guest inquiries and complaints with tact and professionalism.
  • Collaborating with other departments to ensure guest satisfaction.
  • Maintaining accurate and organized guest records.
Requirements

To succeed in this role, you should have:

  • A high school diploma or equivalent; an associate or bachelor's degree in hospitality is preferred.
  • Previous experience in customer service, preferably in the hospitality industry.
  • Knowledge of hotel management software and reservation systems.
Compensation and Benefits

This role offers a competitive salary of $50,000 - $70,000 per year, depending on experience. Additional benefits include opportunities for career growth within the company.



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