Reception Support Specialist

3 days ago


Princeton, New Jersey, United States Always Best Care Senior Services - Princeton & New Brunswick Full time
Job Description
We are seeking a highly skilled Reception Support Specialist to join our team at Always Best Care Senior Services - Princeton & New Brunswick. As a Reception Support Specialist, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional support to our clients and staff.

Key Responsibilities
- Forward all communication from our AI receptionist system to the relevant personnel
- Assist with recruiting caregiver calls and prospective client calls
- Maintain accurate records of prospective client interactions
- Provide administrative support for missed clock-in/clock-out reports and follow-ups
- Collaborate with the Director of Client Relations on report generation
- Offer backup support to the owners (Gimbert/Carmen) as needed
- Assist the HR Manager with onboarding new caregivers

Requirements
- 1-2 years of experience in a customer-facing or administrative role
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills and familiarity with office software

Salary and Benefits
- Estimated salary range of $40,000 - $50,000 per year, based on experience and qualifications
- Comprehensive benefits package, including health insurance and paid time off

Why Join Us?
A dynamic and supportive work environment, with opportunities to make a meaningful difference in the lives of our clients and their families.

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