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Hospitality Host/Hostess

2 months ago

Dallas, Texas, United States Omni Hotels Full time
Job Summary

We are seeking a friendly and motivated Host/Hostess to join our team at Omni Hotels. As a Host/Hostess, you will be responsible for ensuring that all guests are greeted and seated in a friendly and courteous manner.

Key Responsibilities
  • Guest Greeting and Seating: Greet guests with a pleasant smile and superior customer service, seating them in a clean and available table.
  • Phone and Reservation Management: Answer phone calls and record reservations for large parties in a timely and efficient manner.
  • Restaurant Management: Monitor dining rooms for seating availability, service, safety, and well-being of guests, ensuring a seamless dining experience.
  • Server Support: Assist servers as needed to ensure prompt and efficient service to guests.
  • Guest Farewell: Thank every guest upon departure, invite them to return, and wish them a fond farewell.
Requirements
  • Strong Communication Skills: Possess strong verbal and written communication skills to effectively interact with guests and colleagues.
  • Previous Host Experience: Prior host experience is preferred, but not required.
  • Multi-Tasking: Ability to multi-task and work in a fast-paced environment.
  • Physical Demands: Ability to stand and walk for an extended period or for an entire shift, and move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
  • Availability: Ability to work flexible shifts, including nights, weekends, and holidays.
  • Certifications: Ability to obtain TABC and Food Handler's certification upon hire.
  • Residency: Must reside within 50 miles of the hotel.