Program Manager Lead

3 days ago


Milwaukee, Wisconsin, United States St. Charles Inc Full time
Employment Services Supervisor Job

About the Role:

This position plays a vital role in overseeing the daily operations of our employment services program. The successful candidate will be responsible for managing a team, ensuring adherence to standards and regulations, and driving program performance.

Key Responsibilities:

  • Supervise a team of employment specialists, providing guidance and support to ensure high-quality service delivery.
  • Maintain accurate records and documentation, adhering to contractual requirements and industry standards.
  • Develop and implement strategies to improve program outcomes, client satisfaction, and staff engagement.
  • Collaborate with internal stakeholders, external partners, and community organizations to build relationships and enhance services.
  • Foster a culture of continuous learning, encouraging professional growth and development among team members.
  • Manage budget, resources, and logistics, ensuring efficient use of funds and optimal program performance.
  • Represent St. Charles Inc. in a professional manner, promoting the organization's mission and values.
  • Requirements:
    • Bachelor's degree in Human Services, Social Work, Business, or a related field (Master's preferred).
    • At least three years of experience working with enrolled and targeted populations, preferably in a leadership role.
    • Knowledge of IPS principles, evidence-based practices, and workforce development models is highly desirable.
    • Strong communication, leadership, and interpersonal skills are essential.
    • Ability to work independently, manage multiple priorities, and maintain confidentiality.
    • Benefits:
      • A competitive salary of $65,000 - $75,000 per annum, depending on experience.
      • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
      • Professional development opportunities and ongoing training to enhance skills and knowledge.
      • A dynamic and supportive work environment, committed to excellence and innovation.
      • Location:

The Employment Services Supervisor will be based in our office, with regular travel required to community locations. Local transportation and some evening hours may be necessary.



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