Customer Service Representative

18 hours ago


Green Bay, Wisconsin, United States U-Haul Full time
Job Title: Customer Service Representative About the Role: As a Customer Service Representative at U-Haul, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met. Key Responsibilities: * Assist customers with U-Haul products and services * Use U-Scan technology to manage rentals and inventory * Move and hook up U-Haul trucks and trailers * Clean and inspect equipment on the lot * Answer customer questions and educate them on products and services * Prepare rental invoices and accept equipment returned from rental * Install hitches and trailer wiring * Fill propane and drive a forklift (certifications offered through U-Haul upon employment) Requirements: * Valid driver's license and good driving record * High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear. Physical Demands: The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing at least 50 pounds. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance and prescription plans (if eligible) * Paid holidays, vacation, and sick days (if eligible) * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental and Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Why Work at U-Haul? U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We offer a range of benefits and opportunities for advancement.

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