Residential Program Director

2 days ago

Eden Prairie, Minnesota, United States Pinnacle Services Full time
Exciting Opportunity to Serve as a Residential Program Director

Pinnacle Services is a social services agency committed to serving individuals in our community who have a variety of mental health support needs, chemical dependencies, developmental and physical abilities, and medical needs. As a Residential Program Director, you will play a crucial role in leading our Community Residential Services sites in the Metro and surrounding area.

Job Summary:

This position provides leadership, oversight, training, and supervision to assigned community-based residential programs. The Residential Program Director coordinates staff scheduling to ensure service delivery at multiple sites and assures continuous quality improvements in service development and compliance with DHS, 245D, and CARF licensing regulations.

Key Responsibilities:

  • Assure the execution of admissions and program planning processes
  • Assure the management and delivery of all contracted services and coordination
  • Assure compliance with all applicable State and Federal rules and regulations
  • Function as the main point of contact for external team members
  • Contribute to the development of and assure the administration of all policy, procedure, and record keeping systems related to program development
  • Contribute to the recruitment, hiring, training, and supervision of all employees within the program in coordination with the Human Resources Department to help ensure compliance with employment law and regulations
  • Coordinate scheduling for multiple residential sites and provide direct care services, as needed
  • Serve as emergency contact for residential sites and support teams, including on-call weekend rotation
  • Ensure the management and execution of program budgets
  • Coordinate with the Finance Department regarding accounts receivable, accounts payable, payroll, and bookkeeping
  • Prioritize positive support strategies and person-centered approaches in all areas of service delivery to ensure persons served are able to live the lives they want to live
  • Provide ongoing supervision and training to the Program Management team

Benefits:

  • Competitive salary of $53,500/year
  • Traditional benefits for full-time employees, including health insurance, dental insurance, vision insurance, life insurance, short-term disability, voluntary life insurance, flexible spending account, paid time off, and 7 holidays
  • Eligibility to contribute to a 401(k) plan after 6 months of service

Pinnacle Services is committed to providing person-centered services to individuals with intellectual, developmental, or behavioral disabilities in various settings. We strive to set ourselves apart from others through our ambitious standards and commitment to excellence.

Requirements:

  • Valid Minnesota Driver's License with an acceptable record
  • Availability to work flexible hours and locations, with the ability to provide direct care services
  • Experience using Therap
  • Minimum of three years of supervisory-level experience in a program that provides care or education to vulnerable adults or children, meeting one of the following DHS Designated Manager requirements:
  1. Possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
  2. Possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
  3. Possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or
  4. Possess a minimum of 50 hours of education and training related to human services and disabilities; and
  5. Possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.

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