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Guest Services Representative

2 months ago

Hermosa Beach, California, United States Chicken Coup, LLC Full time
Why Work at Starbird?

At Starbird Chicken, we believe that our employees are the key to our success. That's why we invest in their growth and development, providing them with the training and tools they need to excel in their roles. We're committed to promoting from within, so you'll have opportunities to advance your career and take on new challenges.

Essential Responsibilities:

• Provide exceptional hospitality to our guests, ensuring they have a positive experience from start to finish.
• Manage cash handling and make change accurately, maintaining a high level of integrity and attention to detail.
• Maintain a clean and safe dining room and restroom environment, adhering to health and safety standards.
• Serve as the first point of contact for customer complaints, resolving issues promptly and professionally.
• Multitask and prioritize tasks effectively, staying organized and focused on delivering excellent service.
• Demonstrate a strong work ethic and commitment to excellence, consistently meeting or exceeding performance expectations.
• Be open to coaching and mentoring, embracing a culture of continuous learning and improvement.
• Perform physical tasks such as standing, bending, and lifting, as well as working in confined spaces and tolerating temperature changes.

Benefits:

• Competitive hourly rate of $17.50-$18.00
• Language learning program through Babbel
• Tuition assistance program
• Free meal when working and discount when not
• Opportunities for growth and advancement

Starbird Chicken is an equal employment opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.