Operations Manager

5 days ago


Ripley, West Virginia, United States Loves Travel Stops & Country Store Full time
Job Title: General Manager in Training

Love's Travel Stops and Country Stores is seeking a highly motivated and experienced General Manager in Training to join our team. As a General Manager in Training, you will be responsible for assisting the General Manager in overseeing daily operations, driving efficiency, quality, and customer satisfaction.

Key Responsibilities:
  • Assist the General Manager in leading a team and managing processes to drive sales and meet organizational goals.
  • Ensure a safe, clean, and well-maintained facility through regular inspections and maintenance.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
  • Assist with financial reporting, including analyzing profit and loss statements and affecting change to capture opportunities.
  • Collaborate with managers to achieve talent acquisition goals.
Requirements:
  • 2+ years of experience in retail, travel stop, or c-store management.
  • 2+ years of experience managing operations with an annual sales volume of $2+ million.
  • 2+ years of experience affecting and deciphering budgets and P&L statements.
  • 2+ years of supervising and training 5-10+ employees.
  • Intermediate level computer skills, including Microsoft Office, Outlook, Word, and Excel.
Skills and Demands:
  • Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
Our Culture:

Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. We are committed to offering products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers. Giving back to communities we serve and maintaining an inclusive and diverse workplace are hallmarks of our award-winning culture.

The Love's Family of Companies includes Gemini Motor Transport, Speedco and Love's Truck Care, Musket, Trillium, and TVC Pro-driver. We are looking for individuals who share our values of integrity, customer focus, strong work ethic, innovation, and perseverance.


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