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Host/Hostess - Customer Service Representative

2 months ago

Bethlehem, Pennsylvania, United States L and I Inc. Full time

Job Summary:

We are seeking a highly skilled and customer-focused Host/Hostess to join our team at L and I Inc. as a key member of our front-of-house staff.

Key Responsibilities:

  • Guest Experience: Provide exceptional customer service by warmly greeting and promptly seating guests, ensuring a welcoming and pleasant dining environment.
  • Team Collaboration: Work closely with servers and other team members to ensure seamless service and efficient seating arrangements.
  • Operational Efficiency: Manage the wait list during peak hours, maintain a clean and organized work area, and assist with to-go orders and phone calls as needed.
  • Qualifications: Possess strong communication skills, physical stamina to stand for up to 8 hours, and be at least 16 years of age.

Benefits:

  • Competitive Pay: Enjoy a competitive hourly rate for your hard work and dedication.
  • Benefits Package: Eligible for paid time off, health insurance, and a 401K program after meeting eligibility requirements.
  • Professional Development: Take advantage of industry-leading training and opportunities for advancement within our company.