Customer Experience Specialist

1 day ago


Rossville, Georgia, United States Institute of Inspection , Cleaning and Restoration Certification Full time

SERVPRO seeks a Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring a positive experience for all clients. A successful candidate will possess excellent communication skills, the ability to work independently, and a passion for delivering outstanding results.

Key Responsibilities:
  • Deliver exceptional customer service through phone, email, and in-person interactions
  • Build and maintain strong relationships with customers
  • Identify and resolve customer complaints in a timely and professional manner

The ideal candidate will have a minimum of 2 years of customer-facing experience, a high school diploma or equivalent, and proficiency in Microsoft Office. This salaried position offers a competitive hourly rate of $16.00 - $19.00 per hour.



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