Customer Relationship Manager

6 days ago


Dayton, Ohio, United States Civista Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Relationship Manager to join our team at Civista Bank.

This role involves building and maintaining strong relationships with customers, providing exceptional service and support, and helping them achieve their financial goals.

About the Role
  • Key Responsibilities:
    • Maintain and grow customer relationships through proactive engagement and personalized solutions.
    • Provide sales, service, and operational support to the retail banking team.
    • Develop in-depth knowledge of products and services to fulfill customer needs.
    • Solve problems promptly and efficiently.
    • Stay up-to-date with industry developments and technological advancements.
Requirements

To be successful in this role, you will need:

  • Qualifications:
    • 2-3 years of previous teller experience required.
    • Excellent communication and interpersonal skills.
    • Able to work under deadlines with frequent interruptions.
    • High School diploma or equivalent required.
    • Above-average knowledge of technology and willingness to adapt to new software technologies.

Estimated Salary Range: $45,000 - $60,000 per year.

About Us

Civista Bank is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace that values and respects all employees and applicants.



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