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Event Support Specialist

2 months ago

East Lansing, Michigan, United States Michigan State University Full time

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Team Member at the Breslin Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, ensuring a safe and efficient experience during events.

Key Responsibilities

  • Guest Services: Greet guests before and during events, verify tickets, and escort guests to their seats in a timely and organized manner.
  • Customer Support: Assist guests with questions and concerns, providing accurate and helpful information to ensure a positive experience.
  • Access Control: Provide in-house access control, validating credentials and inspecting incoming patrons for prohibited items upon entrance.

Requirements

  • Physical Demands: Ability to work in a fast-paced environment, standing for long periods, and lifting light objects.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.

Michigan State University is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and welcoming environment for all employees and guests.