Project Coordinator III

6 days ago


Chicago, Illinois, United States Select Source International Full time
Job Title: Account Coordinator III

Job Description

We are seeking a highly skilled and experienced Project Coordinator III to join our team at Select Source International (SSI). As a key member of our Business Services Group, you will be responsible for providing exceptional customer service, system support, and project management expertise to our clients and stakeholders.

Key Responsibilities:

  • Assist in maintaining and improving our Business Services Group systems, including data management, system integration, and change management.
  • Provide top-notch customer service to both internal and external clients, assisting with system navigation and resolving issues in a timely and effective manner.
  • Serve as a liaison for system-related queries, offering creative solutions to complex problems and ensuring seamless communication with stakeholders.
  • Request estimates from vendors and obtain authorization approvals from internal stakeholders to ensure efficient project execution.
  • Apply analytical thinking to diagnose issues, assess internal processes, and recommend improvements to enhance project outcomes.
  • Proactively suggest improvements to streamline processes and reduce cycle times, ensuring maximum efficiency and productivity.
  • Collaborate with cross-functional teams to align project plans and objectives, ensuring successful project delivery.
  • Participate in client or team meetings, offering suggestions to improve outcomes and ensure project success.
  • Manage competing customer priorities and facilitate contingency plans to ensure project success, even in high-pressure situations.
  • Develop innovative solutions to mitigate risks, optimize resource utilization, and enhance employee effectiveness, driving business growth and success.

Required Skills and Qualifications:

  • Experience: 5-7 years of relevant experience in system support, project management, or customer service.

Key Skills:

  • Exceptional communication skills (both verbal and written) with a focus on providing excellent customer service.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Minimum 2 years of experience in system support and projects, with preferred experience in customer service roles.
  • Ability to simplify complex processes and make them easily understandable for clients and stakeholders.
  • Analytical thinking and problem-solving skills to diagnose and recommend improvements in systems and processes.

About Select Source International:

Select Source International (SSI) is a leading IT, Health Care, and Engineering Services consulting firm with over 20 years of experience in providing exceptional services to clients across various industries. Our team of experts has a proven track record of delivering high-quality solutions that meet and exceed client expectations.



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