Account Coordinator III

2 days ago


North Chicago, Illinois, United States The Fountain Group Full time
Job Title: Account Coordinator III

At The Fountain Group, we are seeking a highly skilled Account Coordinator III to join our team. This role will support the company's consultant contracting and sponsorship technology, working closely with departmental or cross-functional teams to deliver new or existing solutions.

Key Responsibilities:
  • Assist with the maintenance of Business Services Group systems, including data management, integration, system development, change management, and training support.
  • Provide user assistance for system navigation questions and issues.
  • Request estimates from vendors and authorization approvals from internal stakeholders.
  • Apply analytical thinking skills to diagnose and make recommendations on systems and internal processes.
  • Proactively recommend improvements to streamline current processes and reduce cycle time.
  • Work effectively with team/group to accomplish organizational goals.
Requirements:
  • Exceptional customer service and communication skills.
  • Detail-oriented and able to multi-task.
  • Minimum 2 years of experience with system support/projects and customer service experience.
  • Demonstrates the ability to make the complex easy for others to understand.

This is a hybrid role, with in-office work on Tuesdays and Thursdays and remote work on Mondays and Fridays. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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