Automotive Sales Specialist
1 day ago
Join Hanania Auto Group as an Automotive Sales Technologist and play a key role in delivering exceptional customer experiences. As a member of our team, you will be responsible for providing comprehensive product information and superior customer service throughout the sales process.
Key Responsibilities:- Provide outstanding customer service and support to customers throughout the sales process.
- Offer comprehensive product information and features to customers.
- Support sales consultants with customer inquiries and product information.
- Locate and collect technical information to share with the team.
- Meet and greet customers, and engage them in effective interactions.
- Explain vehicle features, applications, and benefits to customers.
- Follow up with customers after sales and deliveries to ensure satisfaction and loyalty.
- Develop and execute social media strategies to increase visibility and engagement.
- Moderate social media content and plan store events.
- Acquire and maintain knowledge on all vehicles and technology.
- Achieve customer satisfaction targets as assigned by management.
- Basic MS Office knowledge and proficiency in computer software, social media, and internet use.
- Enthusiasm for the automotive industry and a focus on superior customer service.
- Strong communication skills and work ethic.
- Commitment to continuous improvement.
- Professional appearance and demeanor.
- Solution-oriented mindset.
- Strong background in internet and phone sales.
- Valid Driver's License and clean driving record.
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 25 pounds at times.
- Ability to bend, stretch, kneel, and squat.
- Prolonged periods of walking on a level surface throughout the dealership.
Hanania Auto Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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