Dispatch Service Specialist

3 weeks ago


Bloomington, United States Hero Home Services Full time
Overview

Hero Home Services is committed to delivering exceptional support to our customers, and we need talented individuals like you to help us achieve this goal. As a Dispatch Service Representative, you will play a critical role in ensuring our technicians are equipped to meet customer expectations.

Compensation Package

We offer a competitive starting wage of $20 per hour, with bonus opportunities available for outstanding performance. Our comprehensive benefits package includes access to Peak Health fitness and recovery center and employee discounts on services.

Key Responsibilities

Your key responsibilities will include:

  • Coordinating logistical support for our field personnel
  • Answering incoming calls, emails, and other requests
  • Maximizing opportunities through dispatching processes
  • SUPPORTING overflow from Customer Service Representatives
Essential Qualifications
  • Adhere to Hero's core values (T.R.U.E.)
  • Valid driver's license with a clean driving record
  • High School Diploma or equivalent required
  • Knowledgeable about current processes, procedures, and necessary information
Work Schedule

You will be working 8-hour shifts from Monday to Friday, with on-call shifts on weekends, evenings, and some holidays.


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