Service Operations Coordinator

3 days ago


Bloomington, California, United States Service Corporation International Full time

Overview

We're looking for a skilled Service Support Specialist to join our team at Service Corporation International. As a key member of our operations, you'll provide exemplary customer service in all areas of funeral care, working closely with funeral directors and location managers to ensure all arrangements are initiated and completed.

Job Description

  • Provide exceptional customer service to families, responding to their needs with empathy and attention to detail
  • Collaborate with funeral directors to ensure seamless coordination of activities
  • Communicate effectively with families to schedule appointments and coordinate services
  • Manage paperwork, files, and records related to funeral services and client data
  • Ensure compliance with Company and Regulatory requirements
  • Perform administrative tasks as needed, such as scheduling, ordering supplies, and maintaining inventory

Requirements

  • High School diploma or equivalent required
  • Good driving record and valid driver's license
  • 2 years of experience in an office clerical or customer service capacity required
  • Experience working in a customer-focused and fast-paced professional environment required
  • Funeral industry experience preferred but not required

Benefits

We offer a competitive salary, estimated at $17.20-$20.10 per hour, based on the location in Bloomington, CA 92316. Our benefits package includes medical, dental, vision, flexible spending accounts, health savings account with company contribution, sick leave, short-term disability, long-term disability, life insurance, voluntary accidental death or dismemberment insurance, dependent life insurance, SCI 401(k) retirement savings plan with company match, and employee assistance program.



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