HR Service Desk Specialist

4 days ago


Saint Paul, Minnesota, United States Goodwill-Easter Seals of Minnesota Full time
Job Summary

The HR Service Desk Specialist provides critical HR support and guidance to employees through a centralized function, ensuring a seamless employee experience. This role requires strong customer service skills, attention to detail, and the ability to apply HR operations knowledge to resolve issues efficiently.

Key Responsibilities
  • Triage and resolve incoming employee inquiries on payroll, benefits, leaves of absence, HR systems, and HR policy/programs.
  • Provide administrative support to the Employee Experience and broader HR teams.
  • Support new hire onboarding by providing high-touch support to hiring managers across the organization.
Requirements
  • 1-3 years of relevant HR experience.
  • High school diploma or equivalent preferred.
  • Strong written and verbal communication skills.
  • Ability to apply HR operations knowledge and judgment to ensure accuracy and completeness of guidance provided.
  • Ability to exercise discretion while handling confidential information.
About Us

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence. We are committed to creating a diverse workforce and are an Equal Opportunity Employer.



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