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Senior Customer Support Specialist
2 months ago
Position Overview:
The Customer Engagement Representative plays a crucial role in fostering strong customer relationships and enhancing sales within a designated client portfolio and geographic area.
Key Responsibilities:
1. Cultivate and maintain exceptional customer relationships to ensure satisfaction and loyalty.
2. Strategically manage and grow sales opportunities within the assigned territory.
3. Collaborate with cross-functional teams to deliver tailored solutions that meet customer needs.
Qualifications:
Proven experience in customer service or support roles, with a focus on sales and relationship management.
