Business Support Specialist

3 weeks ago


Strongsville, Ohio, United States Green Home Solutions Full time
Job Title: Business Support Specialist

Green Home Solutions is seeking a highly organized and detail-oriented Business Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring seamless day-to-day operations.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Manage customer interactions, including scheduling appointments, responding to inquiries, and resolving issues
  • Maintain accurate records and data, including customer information and sales reports
  • Collaborate with the sales team to ensure effective communication and coordination
  • Perform administrative tasks, including data entry, filing, and other duties as assigned
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic computer skills, including Microsoft Office and Google Suite
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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