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Customer Service Representative
2 months ago
- Provide exceptional service and technical support to customers.
- Manage the front window, handling walk-in customer payment processing.
- Handle incoming calls and create work orders for service investigation as needed.
- Assist with tap processing, obtaining quotes, collecting fees, scheduling installations of taps and meters, collecting meter information, and relating to corresponding personnel for system updates.
- Properly handle a diverse set of customer requests and inquiries, accurately documenting all customer interactions.
- Must be fluent in English and Spanish.
- Minimum of one year of Call Center experience a plus.
- Ability to follow directions and work independently.
- Exceptional work ethic, time management skills, and a demonstrated commitment to teamwork.