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Customer Service Representative

2 months ago


Cypress, California, United States TPI Staffing, Inc Full time
{"h1": "Job Description", "p": "At TPI Staffing, Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service and technical support to our customers. Your primary duties will include managing the front window, handling incoming calls, creating work orders for service investigation, and assisting with tap processing. You will also be responsible for handling a diverse set of customer requests and inquiries, accurately documenting all customer interactions. " + "
  • Provide exceptional service and technical support to customers.
  • Manage the front window, handling walk-in customer payment processing.
  • Handle incoming calls and create work orders for service investigation as needed.
  • Assist with tap processing, obtaining quotes, collecting fees, scheduling installations of taps and meters, collecting meter information, and relating to corresponding personnel for system updates.
  • Properly handle a diverse set of customer requests and inquiries, accurately documenting all customer interactions.
" + "Qualifications " + "
  • Must be fluent in English and Spanish.
  • Minimum of one year of Call Center experience a plus.
  • Ability to follow directions and work independently.
  • Exceptional work ethic, time management skills, and a demonstrated commitment to teamwork.
", "lang_code": "en"}