Customer Service Representative

2 weeks ago


Cypress, California, United States Western Fuel Group, Inc. Full time
Job Title: Customer Service Representative

Join our team at BLISS Car Wash as a Customer Service Representative As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience from start to finish.

Key Responsibilities:
  • Greet guests and create a welcoming atmosphere
  • Educate guests on wash, upgrade, and membership packages
  • Process payments and ensure accurate transactions
  • Load vehicles safely and correctly onto the conveyor
  • Prep vehicles within company guidelines
  • Verify vehicles are BLISS clean and wipe down vehicles within company guidelines
  • Hold advertising signs and perform marketing-related functions
  • Provide excellent service to ensure all guests have a great experience
  • Maintain a safe and clean work area
  • Perform after-hours site cleaning
  • Maintain high standards of personal appearance and grooming
  • Follow company safety protocol
  • Be a team player
Requirements:
  • Combination of experience in car wash, retail, and guest service industries preferred
  • Ability to maintain the highest level of service and adapt to changing situations
  • Flexibility to work varied hours and days as business dictates
  • Ability to build great relationships with guests and coworkers through excellent communication and follow-through
Benefits:
  • $500 Sign on Bonus
  • Hourly plus commission and incentives
  • Flexible working hours
  • Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
  • 401k with Employer Matching
  • FREE weekly car washes
  • Opportunity for growth within the BLISS family

At BLISS Car Wash, we are passionate about making a difference one car at a time. We believe in the importance of water conservation and strive to be a positive force in our community. If you share our values and are looking for a rewarding career opportunity, apply today



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