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Logistics Operations Supervisor

2 months ago

Clifton Heights, Pennsylvania, United States LYNC TRANSPORTATION SERVICES LLC Full time
Job Overview

Shift: Full Time - Salaried

Position Summary: The Logistics Operations Supervisor plays a crucial role in overseeing and improving our transportation services for educational institutions and Non-Emergency Medical Transportation (NEMT). This position entails managing route scheduling, daily operations, and personnel to ensure that all transportation services are executed safely, reliably, and efficiently.

Key Responsibilities
  1. Driver Management and Training:
    • Lead a team of drivers, offering direction, support, and mentorship.
    • Facilitate monthly meetings and training sessions to ensure adherence to safety regulations and best practices.
    • Evaluate driver performance and provide constructive feedback.
    • Organize and assign schedules for the transportation team.
    • Conduct on-site evaluations of drivers and vehicles to ensure compliance with company protocols.
    • Address complaints and collaborate with stakeholders to resolve issues.
    • Provide coverage for routes as necessary.
  2. Route Development and Efficiency:
    • Create and maintain effective transportation routes and schedules for school and NEMT services.
    • Continuously refine routes to reduce travel time, fuel consumption, and enhance punctuality.
    • Modify routes as necessary to respond to changes in demand or traffic conditions.
    • Act as a liaison to ensure satisfactory service delivery.
  3. Vehicle Maintenance and Safety Standards:
    • Establish a comprehensive maintenance schedule for fleet vehicles to ensure optimal safety and performance.
    • Coordinate regular vehicle cleaning and inspections.
    • Ensure compliance with all relevant safety regulations.
    • Address maintenance and repair needs promptly through regular inspections.
    • Manage inventory for vehicle parts and supplies.
  4. Emergency Preparedness:
    • Develop and implement emergency response strategies for various scenarios.
    • Conduct training drills to prepare staff for emergency situations.
    • Collaborate with local emergency services as required.
  5. Communication and Engagement:
    • Maintain effective communication with parents, school officials, and team members.
    • Address inquiries and concerns from parents in a timely and professional manner.
    • Work with school staff to resolve transportation-related challenges.
  6. Performance Monitoring and Data Analysis:
    • Analyze transportation data and key performance indicators to enhance service delivery.
    • Utilize insights to improve route efficiency and overall service quality.
    • Oversee technology solutions for tracking and monitoring.
    • Maintain records related to ridership, attendance, and incidents.
  7. Promoting a Safety Culture:
    • Encourage a strong safety culture within the transportation team.
    • Conduct regular safety training and meetings.
    • Motivate staff to prioritize safety in all operations.
Required Skills and Qualifications
  1. Leadership and Team Management: Proven ability to lead and inspire a team.
  2. Regulatory Knowledge: Familiarity with transportation regulations and safety standards.
  3. Route Planning Expertise: Skilled in developing efficient transportation routes.
  4. Fleet Management: Knowledge of vehicle maintenance and safety management.
  5. Communication Skills: Strong verbal and written communication abilities.
  6. Data Analysis: Competence in analyzing performance data.
  7. Customer Service Focus: Commitment to exceptional service delivery.
Pre-employment Requirements
  • Successful completion of a drug and alcohol screening.
  • Clean background checks and driving history.

Disclaimer: The above statements are intended to provide a general overview of the responsibilities and tasks associated with this position. They are not exhaustive and may be subject to change.

Qualifications
  • High school diploma or equivalent.
  • CDL with School Bus and Passenger Endorsements.
  • 5+ years of professional driving experience.
  • 5+ years of supervisory experience.
  • Clean driving record with no accidents in the past 7 years.
Licenses/Certificates

Must possess a valid class license to operate a motor vehicle in Pennsylvania.