Clinical Support Specialist

2 weeks ago


Orange, California, United States Insight Global Full time
Descripción del Trabajo

Una empresa asociada a Insight Global está en búsqueda de un Especialista en Soporte Clínico para unirse a su centro de infusión.

Bajo la supervisión directa del gerente del Centro de Infusión y la supervisión general de los proveedores del Centro de Infusión y el personal de enfermería con licencia, realiza tareas que requieren conocimientos específicos y capacitación en funciones administrativas y de atención al paciente dentro del código de negocios y profesión del Estado de California y/o las regulaciones de la Comisión Conjunta.

TAREAS Y RESPONSABILIDADES ESENCIALES

· Organiza citas para pacientes y pantallas de sistemas asociados; facturación precisa; funciones de cuidado ambiental; gestión de equipos/suministros; y limpieza/desinfección del entorno.

· Realiza tareas clínicas como tomar signos vitales, transportar medicamentos, realizar pruebas diagnósticas simples, recolectar muestras, extraer sangre, esterilizar y limpiar equipos y mantener las salas de examen y suministros.

· Acompaña a los pacientes a las salas de examen, mide y registra su peso y obtiene signos vitales precisos, informando anormalidades al RN/NP y/o al proveedor responsable del paciente.

· Mantiene el inventario de suministros en las suites de infusión, reponiéndolos según sea necesario. Mantiene las salas de examen, pasillos y áreas de trabajo limpias y ordenadas.

· Prepara las suites de infusión antes de la visita del paciente para asegurar que el equipo y los suministros adecuados estén listos para las infusiones y tratamientos requeridos. Limpia la sala de examen después de las visitas.

· Recolecta y envía muestras al laboratorio/laboratorios apropiados para pruebas según el procedimiento. Sigue las pautas para el manejo adecuado de muestras para el transporte. Proporciona y documenta pruebas de punto de atención.

· Informa sobre las preocupaciones y síntomas del paciente, reacciones, cambios (apropiados para la edad) al RN, NP y/o al proveedor asignado al paciente.

· Documenta información clínica, incluidas las llamadas telefónicas de los pacientes y mantiene una documentación precisa y completa en el Registro Médico Electrónico.

REQUISITOS Y EXPERIENCIA

· Diploma de secundaria o GED.

· Haber completado un programa acreditado de asistencia médica y una pasantía en un entorno de atención médica supervisado.

· Mínimo de 1 año de experiencia previa en un rol de asistencia médica realizando tareas administrativas y clínicas o en una posición similar en un entorno de atención médica.

· Conocimiento de terminología médica, sistemas informáticos y software utilizado en el área funcional.

· Conocimiento y/o capacidad para utilizar el equipo utilizado en el Centro de Infusión, como la máquina automática de signos vitales, balanza, sistema de llamada de enfermera, tanques de oxígeno portátiles, etc.

· Conocimiento de prácticas de gestión de inventario.

· Capacidad para priorizar múltiples tareas y manejar un alto volumen de interacciones (teléfonos, pacientes, etc.).

· Capacidad para realizar procedimientos clínicos estándar de acuerdo con los protocolos establecidos, dentro del ámbito de trabajo del Asistente Médico.

· Capacidad para hablar, leer, escribir y entender inglés de manera efectiva a un nivel apropiado para el desempeño seguro y efectivo del trabajo.

· Capacidad para planificar, organizar, priorizar, trabajar de manera independiente y cumplir con los plazos.

LICENCIA/CERTIFICACIÓN/REGISTRO REQUERIDO

· Certificación actual de Soporte Vital Básico (BLS).

CUALIFICACIONES PREFERIDAS

· Certificación de Asistente Médico Certificado (CMA) de la Asociación Americana de Asistentes Médicos (AAMA) o de otra agencia certificadora.

· Bilingüe en inglés y español.

· Conocimiento de Codificación y Facturación Médica.

Descripción de la Empresa

Amplias oportunidades de crecimiento y una gran oportunidad para quienes buscan acelerar una carrera en ventas.



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