Programmatic Solutions Consultant

2 weeks ago

Los Angeles, California, United States Amazon Full time
Job Title: Programmatic Solutions Consultant

Amazon Advertising is seeking a highly skilled Programmatic Solutions Consultant to join our team. As a Programmatic Solutions Consultant, you will be responsible for providing technical support to our enterprise customers, programmatic trading desks, and resolving campaign execution issues and blockers.

Key Responsibilities:
  • Investigate and resolve customer questions and issues by phone, email, and in-person at various levels of complexity and customer impact.
  • Act as an escalation point for the most complex and in-depth issues that potentially span multiple external and internal organizations.
  • Communicate directly with internal organizations to complete issue investigation and root cause analysis, define workarounds, and resolve defects.
  • Reproduce complex technical issues to identify potential software defects or misconfigurations in customer environments.
  • Perform data queries and utilize business intelligence tools to analyze data and produce reports to investigate issues.
  • Use case management tools to manage and prioritize issues based on multiple factors including customer impact.
  • Contribute to training material and documentation for both internal and customer-facing users as part of becoming a SME in a specific technology or product feature.
  • Detect and resolve issues through the configuration and managing of monitoring systems and alerts.
  • Automate standard operating procedures via scripting and calling data APIs to explore log-level high-volume transaction data.
Requirements:
  • Experience in technical troubleshooting.
  • Experience in technical writing or documentation.
  • Experience writing SQL queries to extract, join, and sort data.
  • 2+ years in programmatic advertising or demonstrated knowledge of programmatic advertising.
  • Knowledge of business intelligence tools (e.g. QuickSight, Tableau).
  • Knowledge of ad platform architecture (bidding engines, second-price vs first-price auctions, pixels and tag managers, cookies and IDFA, viewability, etc).
  • Understands a broad range of operational troubleshooting techniques and knows how to use them to solve technical problems.
  • Curiosity to dig deeply into technical details (e.g. key dependencies) with customers and internal technical stakeholders to solve a technical problem.
  • Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners.
  • Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
  • Experience with basic scripting/programming (e.g. Python).
  • Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners.
  • Knowledge and experience with data clean rooms (e.g. AMC).
About Amazon:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/disability-accommodations/

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  • Senior Programmatic Consultant Platforms and Publishers

    3 weeks ago

    Los Angeles, California, United States Samba TV Full time

    About Samba TVSamba TV is a leading provider of data and technology solutions for the media and advertising industries. Our mission is to transform the viewing experience for everyone by providing innovative solutions that enable media companies to connect with audiences and advertisers to engage with viewers.Job SummaryWe are seeking a highly skilled Senior...

  • Programmatic Sales Director

    2 weeks ago

    Los Angeles, California, United States NBCUniversal Full time

    Job Title: Director, Programmatic SalesJob SummaryWe are seeking a highly skilled and experienced Director, Programmatic Sales to join our team at NBCUniversal. As a key member of our Programmatic & Partnerships Sales team, you will be responsible for leveraging programmatic advertising technology to deliver personalized and addressable advertising at scale...

  • Programmatic Trader

    2 weeks ago

    Los Angeles, California, United States MiQ Full time

    Job Title: Programmatic TraderAt MiQ, we're seeking a skilled Programmatic Trader to join our Trading department. As a Programmatic Trader, you'll play a crucial role in managing a portfolio of clients, ensuring they're pacing optimally towards agreed-upon KPIs.Key Responsibilities:Manage a portfolio of clients and ensure they're all pacing optimally towards...

  • Programmatic Demand Strategist

    4 weeks ago

    Los Angeles, California, United States Aquent Talent Full time

    About the RoleAquent Talent is seeking a highly skilled Programmatic Demand Specialist to join our team. As a key member of our Marketplace Demand Management team, you will play a critical role in curating and executing inventory strategies that enable DSP buyers to make informed investments.Key Responsibilities:Collaborate with DSP partners to develop and...

  • Sales Director

    3 weeks ago

    Los Angeles, California, United States OpenX group Full time

    Unlock Your Potential as a Sales Director at OpenXAt OpenX, we're on a mission to unleash the full economic potential of digital media companies. As a Sales Director, you'll play a critical role in expanding our business with brand advertisers and global ad agencies. If you're passionate about programmatic advertising and have a solid understanding of the...

  • Programmatic Media Trader

    2 weeks ago

    Los Angeles, California, United States MiQ Digital Full time

    Role:Associate TraderThe Opportunity:MiQ has been a pioneer in the programmatic landscape, and our programmatic expertise is the backbone of our success. We're seeking a trader to join our growing trading team in one of our fastest-growing global regions.You'll collaborate with sales, account management, product, and analytics teams on some of the world's...

  • Account Executive

    2 weeks ago

    Los Angeles, California, United States Nexxen Full time

    About NexxenNexxen is a leading provider of programmatic digital advertising solutions. Our platform enables brands and agencies to reach and engage with their target audiences across multiple screens and devices.Job SummaryWe are seeking an experienced Account Executive to join our Strategic Sales Team. The successful candidate will be responsible for...

  • Client Solutions Specialist, OpenX

    1 month ago

    Los Angeles, California, United States OpenX Full time

    Job DescriptionOpenX, the world's largest people-based advertising exchange, is seeking a seasoned professional to join our US Buyer Development team as an Account Executive. This critical role will play a pivotal part in the expansion of the OpenX business with brand advertisers and global ad agencies at a time of unprecedented growth for our company.Key...

  • Programmatic Media Trader

    2 weeks ago

    Los Angeles, California, United States MiQ Digital Full time

    Role OverviewWe're seeking a skilled Programmatic Media Trader to join our Trading department at MiQ Digital. As a key member of our team, you'll be responsible for managing a portfolio of clients, ensuring they're pacing optimally towards agreed-upon KPIs.Key ResponsibilitiesManage a portfolio of clients and ensure they're pacing optimally towards...

  • Media Solutions Coordinator

    1 month ago

    Los Angeles, California, United States GroupM Full time

    About the RoleWe are seeking a highly skilled and experienced Programmatic Media Manager to join our team at GroupM Nexus. As a key member of our Media Solutions team, you will be responsible for delivering exceptional service to our clients and agency partners.Key ResponsibilitiesProgrammatic Planning and Strategy: Develop and execute programmatic planning...

  • Solution Consultant

    7 days ago

    Los Angeles, California, United States Workday Full time

    About the RoleWorkday is seeking a highly skilled Solution Consultant to join our Communications, Media, and Technology industry focused Medium Enterprise market segment. As a key member of our team, you will be responsible for demonstrating the value of next-generation SaaS Financial Management Applications to Workday prospects and customers.Key...

  • Account Executive

    3 weeks ago

    Los Angeles, California, United States Nexxen Full time

    About NexxenNexxen is a leading provider of programmatic digital advertising solutions, empowering brands and agencies to reach and engage with their target audiences across screens. Our cutting-edge technology and expert team enable us to deliver innovative and effective advertising solutions that drive real results.Job SummaryWe are seeking an experienced...

  • Director, Solutions Consulting

    4 weeks ago

    Los Angeles, California, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a leading global technology company that empowers brands and their agencies to deliver a more insightful and relevant ad experience for consumers. Our media buying platform helps brands achieve their advertising goals by providing a more accurate and transparent way to reach their target audiences.Our CultureWe value the...

  • Cybersecurity Solutions Consultant

    2 weeks ago

    Los Angeles, California, United States Palo Alto Networks Full time

    About the RolePalo Alto Networks is seeking a highly skilled Cybersecurity Solutions Consultant to join our team. As a Cybersecurity Solutions Consultant, you will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks.Key...

  • Cybersecurity Solutions Consultant

    1 week ago

    Los Angeles, California, United States Palo Alto Networks Full time

    About the RolePalo Alto Networks is seeking a highly skilled Cybersecurity Solutions Consultant to join our team. As a Cybersecurity Solutions Consultant, you will be responsible for providing technical leadership and expertise to our customers in understanding their security environment, providing solution guidance, and ensuring value realization in their...

  • Programmatic Media Trader

    4 weeks ago

    Los Angeles, California, United States MiQ Digital Full time

    Job SummaryWe are seeking a highly skilled Programmatic Media Trader to join our team at MiQ Digital. As a key member of our Trading department, you will be responsible for managing a portfolio of clients and ensuring they are pacing optimally towards agreed upon Key Performance Indicators (KPIs).Key Responsibilities:Client Portfolio Management: Manage a...

  • Senior Account Executive

    2 weeks ago

    Los Angeles, California, United States Nexxen Full time

    About NexxenNexxen is a leading provider of programmatic digital advertising solutions. Our cutting-edge technology and expert team enable us to deliver innovative and effective advertising campaigns to our clients.Job SummaryWe are seeking a highly motivated and experienced Senior Account Executive to join our Strategic Sales Team. As a Senior Account...

  • Cybersecurity Solutions Consultant

    4 weeks ago

    Los Angeles, California, United States Palo Alto Networks Full time

    About the RoleWe are seeking a highly skilled and experienced Cybersecurity Solutions Consultant to join our team at Palo Alto Networks. As a key member of our sales team, you will be responsible for providing technical leadership and expertise to our customers in understanding their security environment, providing solution guidance, and ensuring value...

  • Senior Client Solutions Specialist

    3 weeks ago

    Los Angeles, California, United States Infillion Full time

    About the CompanyInfillion is a leading provider of full-service media solutions, partnering with agencies and brands to deliver exceptional consumer experiences. Our proprietary relationships with publishers and expertise in programmatic advertising set us apart from conventional advertising models.About the JobWe are seeking a highly skilled Principal...

  • Media Solutions Manager

    4 weeks ago

    Los Angeles, California, United States GroupM Full time

    Job Title: Media Solutions ManagerAt GroupM Nexus, we're seeking a highly skilled Media Solutions Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional service to our clients and agency partners.About the RoleThe Media Solutions Manager will oversee a team of professionals tasked with designing and...