Receptionist and Administrative Support Specialist

1 week ago


Round Rock, United States Exacta Bookkeeping & Tax Services Full time
Job Overview

The Receptionist and Administrative Support Specialist plays a crucial role in ensuring the smooth operation of our office. This position involves a variety of clerical and administrative responsibilities aimed at supporting the organization's objectives.

Key Responsibilities:

  • Welcome visitors, address their inquiries, and guide them to the appropriate personnel.
  • Manage appointment confirmations, scheduling, and coordination.
  • Handle incoming phone calls, providing assistance or directing calls as necessary.
  • Perform light cleaning duties in the reception area and surrounding spaces.
  • Maintain accurate records, enter and retrieve data as required, and manage filing systems.
  • Prepare and input data into the financial system for record-keeping, including managing payment processes and annual reporting documents.
  • Process office payments for services rendered.

Payroll and Recordkeeping Duties:

  1. Establish and maintain payroll and attendance records.
  2. Address employee inquiries related to payroll, attendance, deductions, and direct deposits.
  3. Reconcile various general ledger accounts.
  4. Conduct comprehensive recordkeeping and payroll processing activities.

Customer Assistance:

Provide in-person and telephone support to clients regarding tax-related matters. Responsibilities include reviewing documentation, processing payments, and maintaining accurate records of receivables.

Additional Responsibilities:

  • Assist with minimal tax preparation for individuals or small businesses, including gathering financial information and scanning documentation.
  • Support ITIN renewal processes.
  • Utilize available resources effectively to enhance customer experience.

We are a comprehensive bookkeeping firm specializing in bookkeeping, accounting, payroll, and tax services. With over 19 years of experience serving the Greater Austin area, we are expanding our reach with additional locations planned.


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