Customer Experience Associate

1 week ago


Los Angeles, California, United States Ajilon Full time

**About the Role:**

Ajilon is hiring a Service Delivery Specialist to join their team. In this role, you will be responsible for addressing member inquiries, questions, and concerns in all areas including products, tracking numbers, and updating customer profiles.

The estimated salary for this position is around $45,000 - $60,000 per year, depending on experience and location.

**Key Responsibilities:**

  1. Address member inquiries, questions, and concerns in all areas including products, tracking numbers, and updating customer profiles.
  2. Verify customer billing information and shipping address.
  3. Function efficiently and productively in a high-volume telephone call center.

**Requirements:**

  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field.


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