Customer Experience Associate
4 days ago
First Credit Finance, a reputable auto finance company, is seeking a Customer Experience Associate to join our team. This full-time role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth.
As a Customer Experience Associate, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues. Additionally, you will perform various administrative tasks, such as data entry, document organization, and communication with our dealer network.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely manner
- Communicate with clients and dealers regarding account information and requirements
- Perform data entry, scanning, and document organization tasks
- Assist with other administrative duties as needed
Requirements:
- High school diploma or equivalent required
- Prior experience in customer service or related field preferred
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently in a fast-paced environment
- Bilingual in English and Spanish
Salary Estimate: The estimated annual salary for this position is approximately $38,000-$48,000 based on industry standards and location.
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