Administrative Services Associate Neurology

3 days ago


Philadelphia, Pennsylvania, United States Penn Medicine Full time
Job Title: Administrative Services Associate Neurology

Penn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.

We are seeking an Administrative Services Associate to join our Neurology department. This role will assist with the management of a clinical practice, coordinating patient-related activities for both outpatient visits and procedures.

Responsibilities:
  • Coordinate patient scheduling, including outpatient appointments, surgeries/procedures, and diagnostic tests
  • Obtain procedural and medical authorizations
  • Prepare and process billing and correspondence
  • Provide excellent customer service to internal and external customers
  • Assist with clinical duties, including greeting and directing patients, retrieving and processing medical records, and ensuring diagnostic testing is completed
  • Coordinate travel and lodging for physicians and process expenses
  • Update CVs in FEDs and create/edit and distribute letters as directed
  • Coordinate submission and approval of journal articles and permissions
  • Manage on-call schedules and enter changes in Qgenda
Requirements:
  • High School Diploma or Equivalent
  • 2+ years of medical office experience or 2 years of customer service experience
  • Related clinical office experience required
  • Prior customer service or insurance verification experience in a healthcare setting preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Penn Medicine is an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.



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