Restaurant Operations Manager

3 weeks ago


Hockessin, Delaware, United States Five Guys Full time
About Five Guys

At Five Guys, we've been serving handcrafted burgers and fries since 1986. Our commitment to quality and customer satisfaction has made us a favorite among locals and visitors alike.

Job Overview

We're seeking a talented Shift Leader to join our team. As a Shift Leader, you'll be responsible for providing exceptional customer service, preparing great food, and maintaining a clean and organized restaurant. You'll also oversee a crew of up to 10 Team Members, ensuring they're trained and empowered to deliver an outstanding guest experience.

Key Responsibilities:
  • Ensure proper quality control (QC) of food and service
  • Maintain proper food safety and handling procedures
  • Communicate effectively with the crew in a fast-paced environment
  • Identify and address current and potential problems
  • Maintain organization and cleanliness during peak hours
  • Properly delegate tasks and responsibilities
  • Awareness of secret shops, health inspections, and Steritech protocols
  • Cash management and handling
Benefits and Perks:
  • Competitive wages
  • Employee discounts
  • Flexible scheduling
  • Opportunities for bonus pay and tips
  • Healthcare benefits for qualifying Leaders
Location:

Our restaurants are located across the globe, with opportunities for advancement and growth.



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