Technical Support Specialist

4 days ago


Hockessin, Delaware, United States State of Oregon Full time
Job Title:

Information Systems Specialist 4

About the Role:

We are seeking a skilled Information Systems Specialist to join our team at the Oregon State Police in La Grande, Oregon. The successful candidate will provide technical support for personal computer installation, training, diagnostic help, and operating instructions to users of computer systems throughout the state.

Key Responsibilities:
  • Provide technical support for Windows desktop and laptop systems
  • Install, configure, and maintain computer systems
  • Train users on computer system operations
  • Diagnose and troubleshoot technical issues
Requirements:
  • 3 years of experience in information systems with a focus on service desk technical support, troubleshooting, and maintaining Windows desktop and laptop systems
  • Alternatively, an Associate's degree in Computer Science, Information Technology, or related field, with 1 year of experience in information systems
Preferred Skills:
  • Experience with Active Roles, desktop imaging, printer management, and support of peripheral devices
Estimated Salary:

$60,000 - $80,000 per year, depending on experience



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