Customer Service Delivery Advocate

1 week ago


Louisville, Kentucky, United States Carvana Full time
{"title": "Customer Service Delivery Advocate", "description": "Deliver Happiness to Customers

We're seeking enthusiastic and self-motivated individuals to join our team as Customer Service Delivery Advocates. As a key member of our Market Operations team, you will be responsible for delivering vehicles to customers' doors with our custom car haulers. This role requires a passion for customer satisfaction and a commitment to providing exceptional service.

Key Responsibilities:
  • Deliver vehicles to customers' doors with our custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and track customer interactions
  • Drive safely and maintain a clean driving record
Requirements:
  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks
  • Must be able to read, write, speak, and understand English
  • Requires a valid driver's license and a commercial driver's license (CDL) is not required
About Carvana

At Carvana, we're committed to providing an exceptional customer experience. We're a brand that values honesty, transparency, and customer satisfaction. As a Customer Service Delivery Advocate, you will be an ambassador for our brand and play a critical role in delivering happiness to our customers.

", "lang_code": "en-US"}

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