Quality Assurance Leader
2 weeks ago
The Quality Improvement Manager is accountable for overseeing and enhancing the existing quality management systems and fostering a robust quality culture within the organization.
Key Responsibilities:
- Provide guidance on strategies to reduce quality-related issues.
- Create and execute necessary quality documentation.
- Conduct regular audits of processes.
- Lead root cause analysis and corrective action initiatives – take ownership of the quality management process.
- Collaborate with Engineering and Production teams to resolve internal quality challenges and implement corrective measures.
- Focus on prioritizing activities aimed at quality enhancement.
- Leverage quality improvement training, initiatives, and policies.
- Oversee all documentation and reporting obligations related to the quality system.
- Establish performance improvement goals for quality metrics.
- Administer customer feedback surveys to gather insights.
- Perform statistical and data analyses.
- Manage gage calibration, product evaluations, and maintain accurate records.
- Engage in quality audits.
- Exhibit practical mechanical skills, problem-solving abilities, leadership, conflict resolution, and team-building capabilities in a collaborative team setting.
- Generate reports on product compliance.
- Execute additional responsibilities as assigned.
Essential Qualifications:
- Bachelor's degree or an associate degree in a relevant field such as Mechanical Engineering, Quality Management, or a related discipline.
- A minimum of 5 years of experience in Quality Management or an equivalent combination of education and experience, with a background in manufacturing operations, assembly, and testing of suspension products.
- Experience in a workplace culture that incorporates Six Sigma, Toyota Production System, Kaizen, or other lean manufacturing principles. Familiarity with ISO or TS standards is highly preferred.
- Flexibility to work varying shifts and extended hours as required to meet production demands.
- Strong problem-solving and decision-making skills, including the application of statistical process control in manufacturing environments (e.g., control charts, gage R&R studies, etc.).
- Outstanding communication skills, both verbal and written.
- Proficiency in using basic hand tools and measurement instruments.
- Computer proficiency, including MS Office, database management, and statistical analysis software.
- A proactive attitude combined with a high level of energy.
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