Quality Assurance Leader

2 weeks ago


Fremont, California, United States Gateway Recruiting, INC. Full time
Position Overview

The Quality Improvement Manager is accountable for overseeing and enhancing the existing quality management systems and fostering a robust quality culture within the organization.

Key Responsibilities:

  • Provide guidance on strategies to reduce quality-related issues.
  • Create and execute necessary quality documentation.
  • Conduct regular audits of processes.
  • Lead root cause analysis and corrective action initiatives – take ownership of the quality management process.
  • Collaborate with Engineering and Production teams to resolve internal quality challenges and implement corrective measures.
  • Focus on prioritizing activities aimed at quality enhancement.
  • Leverage quality improvement training, initiatives, and policies.
  • Oversee all documentation and reporting obligations related to the quality system.
  • Establish performance improvement goals for quality metrics.
  • Administer customer feedback surveys to gather insights.
  • Perform statistical and data analyses.
  • Manage gage calibration, product evaluations, and maintain accurate records.
  • Engage in quality audits.
  • Exhibit practical mechanical skills, problem-solving abilities, leadership, conflict resolution, and team-building capabilities in a collaborative team setting.
  • Generate reports on product compliance.
  • Execute additional responsibilities as assigned.

Essential Qualifications:

  • Bachelor's degree or an associate degree in a relevant field such as Mechanical Engineering, Quality Management, or a related discipline.
  • A minimum of 5 years of experience in Quality Management or an equivalent combination of education and experience, with a background in manufacturing operations, assembly, and testing of suspension products.
  • Experience in a workplace culture that incorporates Six Sigma, Toyota Production System, Kaizen, or other lean manufacturing principles. Familiarity with ISO or TS standards is highly preferred.
  • Flexibility to work varying shifts and extended hours as required to meet production demands.
  • Strong problem-solving and decision-making skills, including the application of statistical process control in manufacturing environments (e.g., control charts, gage R&R studies, etc.).
  • Outstanding communication skills, both verbal and written.
  • Proficiency in using basic hand tools and measurement instruments.
  • Computer proficiency, including MS Office, database management, and statistical analysis software.
  • A proactive attitude combined with a high level of energy.

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