Experience Designer, Service Experience Specialist
1 week ago
Overview
">We're Verizon, a company that powers and empowers people's lives by connecting them to what brings them joy. We drive innovation, creativity, and impact in the world by anticipating, leading, and believing in listening as the foundation of learning.
Salary
">This role offers an estimated annual salary of $175,000 - $225,000 based on a full-time schedule. Compensation will vary depending on your location and confirmed job-related skills and experience.
About the Role
">We're seeking a Principal Experience Designer to evolve the experiences of our customers and frontline agents by designing and implementing innovative products and services that customers love. As a key member of our Experience Design team, you'll envision, create, and maintain end-to-end customer activities for various consumer-facing products and services.
Responsibilities
">- ">
- Actively exploring user context and engaging in target user activities when possible.">
- Participating in insight-gathering activities and creating design solutions that leverage user insights.">
- Staying updated on Verizon's business, strategy, and organizational structure.">
- Effectively designing solutions within Verizon's business context and revenue model.">
- Working within Verizon's front-end and back-end technology constraints and capabilities.">
Requirements
">To succeed in this role, you'll need:
Bachelor's degree or four or more years of work experience.
Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
Experience with Agile software delivery environments.
Experience with common design software (Figma, Adobe, etc.).
What We Offer
">At Verizon, we know that diversity makes us stronger. We're proud to be an equal opportunity employer and celebrate our employees' differences. Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon.
Contact Information
">Please note that this is a hybrid role with a defined work location that includes work from home and a minimum eight assigned office days per month.
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