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Automotive Sales Consultant
2 months ago
About Us:
The Rosen Automotive Group has been a trusted name in the automotive industry, serving customers in Illinois and Wisconsin for over three decades. We are committed to providing exceptional service and building lasting relationships with our clients.
Role Overview:
We are looking for passionate and skilled individuals to fill the position of Automotive Sales Associate. In this role, you will play a vital part in ensuring customer satisfaction and fostering a positive buying experience.
Key Responsibilities:
- Guide customers through the entire purchasing journey by adhering to established sales processes and protocols.
- Exhibit a comprehensive understanding of vehicle features and specifications.
- Showcase vehicle functionality through demonstrations in the showroom and during test drives.
- Facilitate the delivery of new vehicles, ensuring customers are well-informed about their vehicle's features, warranty, and necessary documentation.
- Implement a follow-up system to encourage repeat business and enhance customer loyalty.
- Develop a proactive approach to prospecting by reaching out to potential customers via calls and emails to schedule appointments.
- Successfully close sales transactions.
Qualifications:
- We seek individuals who prioritize excellent customer service and uphold values of honesty and integrity.
- A minimum of a high school diploma or GED is required.
- 2-5 years of experience in sales or customer service is essential.
- Experience in automotive sales is preferred.
- Familiarity with new vehicle technologies and mechanical systems is advantageous.
- Strong customer service, organizational, and negotiation skills are necessary.
- Self-driven, goal-oriented, and enthusiastic in a collaborative environment.
- Excellent written and verbal communication skills are required.
- A valid driver's license and a clean driving record are mandatory.
Benefits:
- Comprehensive training and development programs.
- Opportunities for career advancement.
- Health, dental, and vision insurance coverage.
- Paid time off for work-life balance.
- 401(k) retirement plan.
- Employee discounts on vehicle purchases.
- Performance-based bonuses.
- $500 base pay guarantee for the initial 60 days.
We are an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.