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Guest Services Supervisor

2 months ago

Tampa, Florida, United States Crestline Hotels & Resorts Full time

Job Overview:

The Front Desk Supervisor plays a crucial role in ensuring the smooth operation of the front desk area, focusing on enhancing productivity, maintaining employee satisfaction, and delivering exceptional guest experiences.

Key Responsibilities:

  • Overseeing daily front desk activities to promote a high level of efficiency and service quality.
  • Welcoming guests by managing the registration process, assigning accommodations, and providing essential information regarding hotel amenities.
  • Facilitating seamless check-in and check-out procedures to ensure guest satisfaction.

Position: Front Desk Supervisor

Company: Crestline Hotels & Resorts