Pasha Group Customer Experience Director

23 hours ago


Irving, Texas, United States The Pasha Group Full time
About The Role

We are looking for a seasoned professional to lead our SSC Customer Service team at The Pasha Group. As the Manager, you will be responsible for driving operational excellence and delivering exceptional customer experiences.


Key Performance Indicators

We measure success by:

  • High customer satisfaction ratings.
  • Low complaint resolution times.
  • Improved team engagement and morale.
  • Increased revenue through upselling and cross-selling opportunities.

Benefits

This role offers a competitive salary of $100,000 - $125,000 per year, based in Irving, TX. You will also enjoy benefits such as health insurance, retirement plans, and paid time off.


Qualifications
  • 5+ years of experience in customer service leadership, with 3+ years managing teams.
  • Proven track record of driving operational success and improving customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Bachelor's degree in a relevant field.


  • Irving, Texas, United States The Pasha Group Full time

    Transform Your Career with The Pasha GroupThe Pasha Group is seeking an exceptional Customer Service Leadership Expert to lead our Shared Service Center (SSC) Customer Service team. As a key member of our organization, you will be responsible for driving operational excellence and fostering a culture of continuous improvement.About the RoleThis is a dynamic...


  • Irving, Texas, United States The Pasha Group Full time

    About The Pasha GroupThe Pasha Group is a leading logistics company dedicated to delivering exceptional service and innovation. As we continue to grow, we are seeking an experienced manager to lead our Shared Service Center (SSC) Customer Service team.Job OverviewWe are offering a competitive salary of $95,000 - $120,000 per year for this position, based in...


  • Irving, Texas, United States The Pasha Group Full time

    About This OpportunityWe are seeking a highly skilled manager to join our team at The Pasha Group. As the SSC Customer Service Manager, you will be responsible for leading a high-performing team to deliver exceptional customer experiences.Job SummaryThis role offers a competitive salary of $110,000 - $135,000 per year, based in Irving, TX. You will have the...


  • Irving, Texas, United States TIPTON ASSET GROUP Full time

    About UsThe Tipton Asset Group is a leading provider of property management services.Salary InformationWe offer a competitive salary range of $65,000 to $85,000 per year based on experience.Job ResponsibilitiesOur Executive Apartment Community Directors are responsible for:Providing exceptional customer service to residents and ensuring their satisfaction...


  • Irving, Texas, United States Express Full time

    Express is looking for a skilled Customer Experience Representative to join our team. As a Customer Experience Representative, you'll be responsible for delivering exceptional customer experiences and driving sales growth. Key responsibilities include:Providing personalized service to customers and addressing their needs promptly.Maintaining a clean and...


  • Irving, Texas, United States Valora Medical Group Full time

    Valora Medical Group: A Leading Provider of Senior HealthcareWe are seeking a highly skilled Family Medicine or Internal Medicine physician to join our team as a primary care medical director, specializing in geriatric care. This is an exceptional opportunity to work with a senior population and make a meaningful impact on their health and well-being.About...


  • Irving, Texas, United States Domino's Pizza LLC Full time

    Company Overview: Domino's Pizza LLC is a leading pizza chain with a commitment to excellence in customer service.">Salary: We offer an estimated $12.50/hour or $26,000/year salary for this position, based on the location and industry standards.">Job Description: As a Customer Service Rep at Domino's, you'll greet customers and provide them with a positive,...


  • Irving, Texas, United States AT&T Full time

    About the PositionWe are seeking a Customer Experience Ambassador to join our team in Irving, TX. As a key member of our sales floor team, you will be responsible for creating meaningful connections with every customer, utilizing your personalized sales expertise to meet their needs.You will work collaboratively with colleagues to achieve sales targets and...


  • Irving, Texas, United States AT&T Full time

    About the JobThis Sales Representative role involves working in a fast-paced retail environment, providing personalized sales expertise to customers, and promoting AT&T's products and services.Responsibilities:Meet or exceed sales targets and earn commissions.Provide exceptional customer service and build strong relationships with customers.Participate in...


  • Irving, Texas, United States Golden West Food Group Full time

    **Job Overview:**We are seeking a highly skilled Product Development Director to join our team at Golden West Food Group. In this role, you will be responsible for managing product development projects from concept to shelf.About the Role:Manage product development projects from concept to launch.Lead cross-functional teams to develop new products and...


  • Irving, Texas, United States Resource Informatics Group Full time

    SailPoint Developer Job DescriptionWe're seeking a seasoned SailPoint Developer to join our team at Resource Informatics Group. This exciting opportunity will allow you to leverage your expertise in SailPoint IIQ, Java, Oracle SQL, and AWS to drive business success. If you're passionate about working with cutting-edge technologies and collaborating with a...


  • Irving, Texas, United States Resource Informatics Group Full time

    Job DescriptionWe are looking for a talented Retail Data Scientist to join our team at Resource Informatics Group in Dallas, TX.Key ResponsibilitiesCollect and analyze customer data to identify trends and patternsDevelop predictive models using machine learning algorithmsCollaborate with cross-functional teams to implement data-driven...


  • Irving, Texas, United States Holt CAT Full time

    Holt CAT is seeking a highly skilled Customer Service Experience Liaison to join our team. In this role, you will be responsible for ensuring Legendary Customer Service outcomes for our customers by providing exceptional communication and coordination of customer services.About the RoleThis position is an exciting opportunity to work with a dynamic team and...


  • Irving, Texas, United States Populus Financial Group Full time

    Job Summary:We are seeking a highly experienced Network Director and Engineering Manager to join our team. The ideal candidate should have at least 10 years of experience in designing and managing complex networks, with a strong background in network planning, enterprise network architecture, capacity planning, and network evolution.Responsibilities include...


  • Irving, Texas, United States Gartner Full time

    About the RoleWe're seeking a seasoned leader to oversee our Content Operations team, driving global consistency in pre-conference planning and onsite execution for senior leader portfolio conferences.As a Conference Operations Director - Global Experience, you'll lead a high-performing team of content operations professionals to deliver flawless destination...


  • Irving, Texas, United States Staffing Now Full time

    Key ResponsibilitiesAs a Global Customer Experience Expert, you will play a critical role in ensuring that customers receive top-notch service and support. Your primary responsibilities will include:Handling customer inquiries and resolving issues in a timely and professional mannerProviding accurate information and guidance to customers regarding their...


  • Irving, Texas, United States AlienVault Full time

    Job Overview:As a Customer Experience Consultant at AT&T in Texas, you will be responsible for delivering exceptional customer experiences and driving sales growth. With a focus on building strong relationships with customers, you will utilize AT&T's full suite of products to meet sales targets and earn commission.Responsibilities:Provide excellent customer...


  • Irving, Texas, United States Holt Group Inc Full time

    Job Description">Holt Group Inc is seeking a highly skilled Construction Superintendent to oversee the day-to-day management of our projects nationwide. This role requires exceptional leadership and project management skills, with a strong focus on safety and compliance.Key Responsibilities:Scheduling and managing projects from start to finishCoordinating...

  • Technical Director

    6 days ago


    Irving, Texas, United States Citi Full time

    The role of Technical Director at Citigroup involves overseeing engineering activities, including hardware, software, and network infrastructure design, acquisition, and deployment. The goal is to lead efforts in ensuring quality standards are met within existing and planned frameworks.ResponsibilitiesProvide technical expertise for internal and external...


  • Irving, Texas, United States Texas Western Hospitality Group Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Texas Western Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.Key Responsibilities:* Registers guests into the hotel in a...