Director of Content Management Platforms

3 hours ago

New York, New York, United States Capital One Services, LLC Full time
About the Role

We are seeking a highly skilled and experienced Director, Platform Engineering for Content Management Platforms to join our team at Capital One. As a key member of our Associate Experience Technology Team, you will be responsible for leading, mentoring, and building a talented technology team responsible for the quality of technical integration and operation of internally built and 3rd party Content Management platforms and repositories servicing the Enterprise of Capital One associates.

Key Responsibilities
  • Establish strategic direction for Content Management products and partner cross-functionally with architecture, product owners, SaaS vendors, platform engineers, and software engineers to develop roadmap and drive implementation of new features to augment digital experience for Content Management for all associates.
  • Assess emerging technologies to determine where they fill gaps, overlap with existing solutions, or extend capabilities and influence roadmaps of SaaS products.
  • Lead, manage, and grow teams of process managers and platform engineers, mentor and guide the professional and technical development of associates on your teams, and define and track Key Performance Indicators to drive continuous improvement.
  • Manage multiple tasks/projects in a fast-paced and changing environment, oversee planning and execution of workstreams in large, complex programs, and manage complex troubleshooting efforts that cross multiple platforms (internal and external systems) and technical disciplines.
  • Develop a deep understanding of the business to influence technical solutions by quickly assessing and articulating risks, identify technical obstacles early, and work closely with teams to find creative solutions, and collaborate with internal and external teams to find and implement opportunities for automation.
Requirements
  • Bachelor's Degree
  • At least 7 years of platform engineering experience
  • At least 5 years of experience with cloud technologies (GCP, AWS)
  • At least 5 years of people management experience
Preferred Qualifications
  • 5+ years of experience with Content Management platforms
  • 10+ years of technical project management, software engineering, or process management experience
  • 5+ years of experience with enterprise SaaS applications, OS Platforms, Web or Mobile applications, and custom built Enterprise solutions.
  • 5+ years of experience with at least one of the following: Software Quality Assurance, Test Automation, DevOps
  • 3+ years of experience with G Suite of products or Google Workspace
  • Bachelor's or Master's degree in a related technical field (Computer Science, Software Engineering)
What We Offer

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Equal Opportunity Employer

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.

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