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Office Operations Coordinator

2 months ago

Foley, Alabama, United States Josh Wild - State Farm Agent Full time
About the Role

We are seeking a highly organized and detail-oriented professional to join our team as an Office Manager at Josh Wild - State Farm Agent. As a key member of our agency, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our clients.

Key Responsibilities
  • Customer Relationship Management: Establish and maintain strong relationships with our customers, providing prompt and accurate service to meet their needs.
  • Office Administration: Ensure the office is well-maintained and equipped to meet customer needs, including managing office supplies, equipment, and facilities.
  • Team Collaboration: Work closely with our team members to achieve agency goals, providing support and guidance as needed.
  • Problem-Solving: Proactively identify and resolve customer issues, providing creative solutions to meet their needs.
Requirements
  • Excellent Communication Skills: Possess strong written, verbal, and listening skills to effectively communicate with customers and team members.
  • Organizational Skills: Demonstrate high levels of organization and attention to detail to manage multiple tasks and priorities.
  • Customer Service Experience: Possess experience in customer service, preferably in a sales or insurance environment.
  • Technical Skills: Proficient in Windows computer applications and able to learn new software and systems quickly.
What We Offer
  • Paid Time Off: Enjoy paid holidays and personal/sick days to maintain a healthy work-life balance.
  • Competitive Salary: Receive a competitive salary based on experience and qualifications.
  • Health Benefits: Enjoy comprehensive health benefits to support your physical and mental well-being.
  • Growth Opportunities: Pursue career advancement opportunities within our agency, with training and support to help you succeed.