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Claims Processing Specialist
2 months ago
Role Overview: The Claims Processing Specialist is tasked with the initial setup and continuous management of automotive finance and insurance-related claims submitted by policyholders. This role involves handling incoming communications and inquiries regarding new and ongoing claims.
Key Responsibilities:
• Execute new claim setups in accordance with established protocols and guidelines.
• Communicate effectively with claimants through various channels.
• Assess and resolve claim files efficiently.
• Organize and attach incoming documentation and correspondence.
• Collaborate proactively with the claims team to ensure seamless operations.
• Participate in training sessions and ongoing education initiatives.
• Uphold high standards of customer service and productivity.
• Collaborate with management on specific matters as needed.
Benefits:
- Competitive hourly compensation (40 hours/week)
- Annual performance reviews with compensation adjustments
- Opportunities for career advancement
- Modern and inviting work environment
- Paid holidays throughout the year
- Paid vacation days after a brief introductory period
- 401K retirement plan with company matching
- Comprehensive insurance benefits including health, life, and disability coverage
- Optional benefits such as dental, vision, and additional life insurance plans