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Automotive F&I Claims Processor

2 months ago


Fenton, Missouri, United States Reinsurance Associate Inc. Full time
Job Title: Customer Service Representative

At Reinsurance Associate Inc., we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our claims team, you'll be responsible for processing and resolving automotive F&I-related claims in a timely and efficient manner.

Job Responsibilities:
  • Process new claim setups within established company procedures and guidelines
  • Interact and communicate directly with claimants via phone and email
  • Evaluate and settle claim files
  • Index and attach inbound correspondence/documentation
  • Work proactively and cohesively as a member of the claims team
  • Attend training seminars and/or continuing education
  • Maintain high customer service requirements and productivity standards
  • Work with management on specific issues as requested
Benefits:
  • Competitive Hourly Wage (40 hrs/week)
  • Annual Performance Evaluation w/ Compensation Review
  • Opportunity for Advancement
  • Bright, Modern Workspaces
  • 9 Paid Holidays (per year)
  • Paid Vacation Days (after 2 months)
  • 401K Retirement Plan (100% company match up to 4% of income with immediate vesting)
  • Insurance - paid benefits include Health, AD&D, Life and L/T Disability
  • Voluntary benefits include Dental, Vision, FSA, Short Term Disability and Supplemental Life Insurance Plans