Team Leader
4 weeks ago
As a Team Leader at Crown Cork & Seal USA, Inc., you will play a crucial role in ensuring the quality and efficiency of our manufacturing processes. This is a challenging and rewarding position that requires strong technical skills, excellent communication abilities, and a customer-focused approach.
Key Responsibilities
1. Investigate and resolve quality issues and customer complaints using a range of skills and techniques, including performance testing, microscopy, and metallography.
2. Manage and prioritize work requests using IT systems, ensuring that business needs are met and time is used effectively. Collaborate with the Technical Support Team to allocate resources efficiently and communicate proactively with stakeholders.
3. Contribute to the development and innovation of new materials and technologies, and participate in workshops and training programs to stay up-to-date with industry trends.
Essential Requirements
• Degree in science or engineering subject, or several years of relevant experience in a similar technical support role.
• Demonstrated ability to work in a laboratory or manufacturing environment, with excellent written and verbal communication skills.
• Strong problem-solving skills, with the ability to work independently and as part of a team.
Preferred Requirements
• Continuous improvement training, experience with metal packaging technology, and statistical knowledge.
• Ability to learn and apply new techniques quickly, with a proactive approach to environment, health, and safety initiatives.
What We Offer
At Crown Cork & Seal USA, Inc., we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for technical support and development, we encourage you to apply for this exciting opportunity.
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