Team Leader

4 weeks ago

Tinley Park, Illinois, United States Crown Cork & Seal USA, Inc. Full time
Job Title: Team Leader

Job Summary:

Crown Cork & Seal USA, Inc. is seeking a highly skilled Team Leader to join our Materials and Crown Technology team. As a Team Leader, you will be responsible for investigating factory quality problems, customer and consumer complaints, and providing reports with clear conclusions and recommendations.

Key Responsibilities:

  1. Investigate factory quality problems, customer and consumer complaints using a broad range of skills and techniques such as performance testing, seam evaluations, coating performance tests, microscopy and metallography, plant trials, and bev/food processing simulation.

  2. Manage and record work requests using appropriate IT systems, prioritize work to ensure business needs are met and time is used effectively, and work within the Technical Support Team to ensure all requests are dealt with and resources are allocated efficiently.

  3. Contribute to the wider activities of Materials and Crown Technology, including proactive approach to environment, health and safety and energy saving initiatives, involvement in development and innovation teams as required, and full participation in workshops.

Requirements:

  • Professional and academic qualifications: degree in science or engineering subject, or several years relevant experience in a similar technical support role.

  • Skills and competencies: excellent written communication skills, excellent interpersonal/verbal communication skills, able to manage and plan multiple work requests, customer focussed problem solver, self-starter and able to work with minimal supervision, but also effective as a member of a team, diligent and attention to detail, able to learn and apply new techniques quickly and effectively.

  • Languages: English.

Preferred Requirements:

  • Continuous improvement (e.g. 6σ) trained.

  • Experience of metal packaging technology (beverage cans or metal vacuum closures), beverage and or food filling and processing, statistical knowledge, trained in one or more relevant investigation techniques, strategic thinker – able to translate problems into improvement opportunities.

Company Information:

Crown Cork & Seal USA, Inc. is a leading manufacturer of metal packaging solutions. We are committed to providing our customers with high-quality products and excellent service.

How to Apply:

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