Lead Banking Operations Specialist
1 week ago
HEAD TELLER
We are seeking a dedicated Head Teller for our dynamic community banking institution. The ideal candidate will possess a high school diploma or GED and have at least one year of supervisory experience in retail banking. Our organization provides competitive compensation and benefits, along with pathways for career advancement.
Key Responsibilities:
- Oversee the implementation of established policies, procedures, and systems related to cashiering operations and customer service.
- Coordinate, direct, and evaluate the performance of Teller staff.
- Address inquiries from Tellering staff, manage complex transactions, and ensure accurate balancing.
- Facilitate a smooth operation of Teller lines, ensuring optimal coverage and providing training and supervision to Teller personnel.
- Supervise the delivery of comprehensive services to both existing and potential customers.
- Ensure prompt and professional service to customers, managing challenging situations as they arise.
- Perform Teller duties as necessary and actively promote Bank services, keeping management informed of relevant activities.
Organizational Duties:
Adhere to established policies and procedures by monitoring compliance with regulatory standards and operational processes relevant to your responsibilities.
Identify opportunities for improvement and propose solutions to enhance efficiency and productivity.
Stay informed about current trends in technology, processes, and standards within the banking industry.
Job Type: Full Time
Qualifications: High School Diploma/GED or equivalent required.
We are an equal opportunity employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, or veteran status.
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